Privacy Policy

Effective date: March 3, 2026

At Lloyd's HVAC, accessible from https://llyods-hvac.webflow.io/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Lloyd's HVAC and how we use it.

1. Information We Collect

If you contact us directly or use our online forms, we may collect the following information:

  • Personal Information: Name, email address, phone number, and physical service address.
  • Service Details: Information regarding your HVAC system, repair history, and specific service requests.
  • Usage Data: We may collect information that your browser sends whenever you visit our website, such as your IP address, browser type, and the pages you visit.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Schedule and provide HVAC maintenance, repairs, and installations.
  • Provide, operate, and maintain our website.
  • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Send you invoices, receipts, and appointment reminders.
  • Find and prevent fraud.

3. Log Files and Cookies

Lloyd's HVAC follows a standard procedure of using log files and cookies. These files log visitors when they visit websites.

  • Cookies: We use "cookies" to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
  • Webflow Hosting: As this site is hosted on Webflow, certain technical data may be collected by Webflow to ensure the site functions correctly and securely.

4. Sharing of Information

We do not sell, trade, or rent your personal identification information to others. We may share your information with:

  • Service Providers: Third-party companies that assist us in operating our business (e.g., payment processors, scheduling software, or email marketing tools).
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Data Security

The security of your data is important to us. We use commercially acceptable means to protect your Personal Information. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location (such as the UK, EU, or California), you may have the following rights:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

7. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Lloyd's HVAC Email: [Insert Email Address]

Phone: (904) 683-4468

Website: https://llyods-hvac.webflow.io/